SLC and YCC Granted Gold Awards in the United Airlines Safety Excellence Program

ST. LOUIS, MO, USA – March 8, 2018 – Airport Terminal Services (ATS) is proud to be part of two United Airlines Safety Excellence Program award-winning teams. Salt Lake City International Airport (SLC) and Calgary International Airport (YYC) were both granted Gold Awards marking consecutive years without employee lost-time injuries or aircraft damage. YYC is the first station between Canada and the Caribbean to achieve Gold status.


The Safety Excellence Program is a United Airlines program that creates a partnership between management and labor with a goal of ultimately reducing injuries and aircraft damages. While all locations are encouraged to participate, only sites that meet specific outlined criteria will be granted a Silver, Gold or Platinum award.


“I am very proud of the ATS teams in both SLC and YYC,” says Brian Wood, ATS Vice President, Operations and Customer Service. “We are thrilled to be part of the United Airlines team in these locations providing below-the-wing services in SLC and full services in YYC. What I am most proud of, is the long-term consistency it takes to get to the gold level of this program.”


ATS handles numerous ramp and customer service operations for United Airlines and has been a partner in SLC and YYC for 4 years.


“Working hand-in-hand with ATS to stay focused on keeping each other, our assets and everyone we serve safe is key to our success,” said Vice President of Corporate Safety at United Airlines Michael Quiello. “Safety is our top priority at United Airlines. With strong partners like ATS and the role they play in United’s Core4 service framework, they work closely together with United to improve operational efficiency and excellence, allowing us to better serve our customers and employees.”

Wingtips St. Louis Takes Off in Terminal 2

ST. LOUIS, MO, USA – January 4, 2018—Travelers at St. Louis Lambert International Airport have a major new amenity to make their trip more comfortable and relaxing. Wingtips St. Louis, the first and only common-use lounge at St. Louis Lambert, is located in Terminal 2, near Gate E29. The term “Common-Use” means that members and their guests do not need to be a frequent flyer, a premium member or ticketed on any particular airline. The lounge provides guests with an upscale environment to relax, refresh and recharge while they wait for their flights.


St. Louis is the second Wingtips location in the nation, joining the lounge at New York’s John F. Kennedy International Airport. Any guest from any airline and any class of airline ticket is welcome in the Wingtips Lounge. Every traveler that visits Wingtips is a special guest and will find exceptional customer service and access to many complimentary in-lounge amenities, including a food buffet with cold and hot options available for breakfast, lunch and dinner along with snacks and desserts throughout the day, non-alcoholic beverages and selection of spirits, wines and beers for guests 21 and older, in-lounge restrooms, and high-speed Wi-Fi.  All these amenities and more are available complimentary to all Wingtips guests.


“We are excited to expand Wingtips to St. Louis. Airport lounges are changing, and we know that travelers want an upscale airport lounge experience regardless of the airline they are flying,” said Sally Leible, president of St. Louis-based Airport Terminal Services which owns and operates Wingtips. “People expect greater flexibility and the amenities to make their air travel experience more pleasant. Our members and guests now have a place in Terminal 2 where they can escape the bustle of the airport and unwind prior to their flight.”


Travelers can access Wingtips St. Louis several ways. Single-Visit Passes (walk-ins welcome) are $38 and can be purchased online or in-person. Annual Wingtips Memberships start at $75 and Corporate Packages are also available. All can be purchased at online and in-person.


Airport Director, Rhonda Hamm-Niebruegge, said that Wingtips is a welcome addition to a bustling Terminal 2. “Wingtips is a common-use passenger lounge, a new trend in airports, and as the Airport continues to offer more flights and serve more passengers an amenity like this is a great option for our travelers. We are happy to have them here.”